How to Choose a Pet Hotel? 3 Tips from New Taipei's Animal Protection Office

As the Lunar New Year approaches, many pet owners are planning trips and may not be able to take their furry friends along. This has led to an increased demand for pet hotels, which are becoming a popular option for pet care. The New Taipei City Animal Protection Office advises pet owners to ensure that the hotels they choose are legally registered and provide customized services for their pets.

Legal Requirements for Pet Hotels

Pet hotels must be licensed as specific pet service providers. In New Taipei City, these establishments are required to obtain a permit issued by the Animal Protection Office, which must be displayed prominently within the facility. Pet owners can verify the legitimacy of a pet hotel through the "Pet Registration Information System", which lists certified providers.

Importance of Contracts

The Animal Protection Office recommends that pet owners sign a boarding contract with the pet hotel. A clear agreement outlining the responsibilities and rights of both parties helps protect their interests and can prevent future disputes. The office provides standardized contracts for pet boarding and daycare services, which can be used as references by both hotel operators and pet owners.

Customized Services for Pets

Each pet has unique needs and personalities, so it is essential for pet hotels to offer tailored services. Owners should confirm whether the hotel provides special dietary arrangements, medication administration, and sensitivity to environmental factors. Visiting the hotel in person is advised to ensure a safe and comfortable environment for pets.

A Positive Experience

Mr. Tsai, a resident of Banqiao, shared his experience of inspecting a pet hotel before his furry companion's stay. He confirmed that the environment met his expectations and was suitable for his pet's needs. The hotel also offers monitoring services that allow Mr. Tsai to check on his pet via smartphone, receiving regular updates on its diet and well-being. This positive experience has led him to choose this hotel again during the upcoming Lunar New Year.

Final Reminders

The New Taipei City Animal Protection Office reminds pet owners to check the list of licensed specific pet service providers available on their website. In case of any disputes related to services rendered, owners can seek mediation through the Consumer Protection Committee's official website.

All pet hotels must have a specific pet service permit and provide monitoring services for their guests.

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